.app{grid-template-columns:208px minmax(0,1fr)}.app>*,.tela,.rolar{min-width:0;min-height:0}.rolar{max-width:100%}
.sp{--sp-border:#ddd9e7;max-width:100%;color:var(--texto,#282334)}.sp h1{font-size:25px;margin:0 0 8px}.sp h2{font-size:18px}.sp p{line-height:1.55}.sp-muted{color:var(--fraco,#625b70);font-size:13px}.sp-toolbar{display:flex;gap:10px;align-items:center;flex-wrap:wrap;margin:16px 0}.sp-toolbar label{display:flex;gap:5px;flex-direction:column;font-size:12px}.sp button,.sp-dialog button{min-height:36px;cursor:pointer}.sp button:disabled,.sp-dialog button:disabled{cursor:wait;opacity:.65}.sp input,.sp select,.sp textarea,.sp-dialog input,.sp-dialog select,.sp-dialog textarea{font:inherit;border:1px solid #a9a3b8;border-radius:7px;padding:9px;background:var(--fundo,#fff);color:inherit;min-width:0;max-width:100%}.sp button:focus-visible,.sp-dialog button:focus-visible,.sp :is(a,input,select):focus-visible,.sp-dialog :is(input,textarea,select):focus-visible,.sp-board:focus-visible{outline:3px solid #7052cf;outline-offset:3px}.sp-primary{background:#6041af!important;color:#fff!important;border:1px solid #6041af!important}.sp-summary{display:flex;gap:12px;flex-wrap:wrap}.sp-stat{background:var(--branco,#fff);padding:12px 18px;border:1px solid var(--sp-border);border-radius:10px}.sp-stat b{font-size:23px;display:block}.sp-board{display:flex;overflow-x:auto;overflow-y:visible;gap:14px;padding:10px 3px 20px;max-width:100%;scrollbar-width:auto;scrollbar-color:#8673b0 #eee9f7;overscroll-behavior-x:contain}.sp-column{flex:0 0 275px;border-radius:10px;background:var(--fundo,#f5f3f8);padding:12px;border:1px solid var(--sp-border)}.sp-column h2{font-size:14px;display:flex;justify-content:space-between;margin:0 0 12px}.sp-card{display:block;width:100%;text-align:left;border:1px solid var(--sp-border);background:var(--branco,#fff);border-radius:8px;padding:12px;margin:0 0 9px;box-shadow:0 2px 4px #20163208;color:inherit}.sp-card:hover{border-color:#8066bd}.sp-card strong{display:block;margin:5px 0;font-size:14px}.sp-card p{font-size:12px;margin:8px 0;overflow-wrap:anywhere}.sp-badges{display:flex;flex-wrap:wrap;gap:5px}.sp-tag{font-size:11px;padding:3px 6px;border-radius:5px;background:#eeeaf5;color:#514565}.sp-p4{background:#fee4e4;color:#942f31}.sp-p3{background:#fff0ce;color:#755000}.sp-warning{border:1px solid #d4a84d;background:#fff7e3;color:#65490f;border-radius:8px;padding:12px;font-size:13px;line-height:1.5;margin:12px 0}.sp-error{background:#fff0f0;color:#852d2d;border:1px solid #dbb0b0;padding:12px;border-radius:8px;white-space:pre-wrap}.sp-empty{font-size:13px;padding:20px;color:var(--fraco,#625b70)}.sp-list{display:grid;grid-template-columns:repeat(auto-fill,minmax(290px,1fr));gap:12px}.sp-dialog{width:min(760px,calc(100vw - 28px));max-height:90dvh;border:1px solid #c7bfd8;border-radius:14px;padding:0;color:var(--texto,#282334);background:var(--branco,#fff);box-shadow:0 20px 80px #16102040}.sp-dialog::backdrop{background:#17102377}.sp-dialog-head{position:sticky;top:0;background:inherit;z-index:2;display:flex;justify-content:space-between;align-items:center;padding:16px 20px;border-bottom:1px solid #ded9e7;gap:15px}.sp-dialog h2{font-size:19px;margin:0}.sp-dialog-body{padding:20px}.sp-form{display:grid;grid-template-columns:1fr 1fr;gap:14px}.sp-form label{display:flex;flex-direction:column;gap:6px;font-size:13px;min-width:0}.sp-form textarea{min-height:90px;resize:vertical}.sp-wide{grid-column:1/-1}.sp-form .sp-check{flex-direction:row;align-items:center}.sp-preview{white-space:pre-wrap;overflow-wrap:anywhere;background:#edf6ed;border:1px solid #d5e4d4;border-radius:10px;padding:16px;font-size:14px;line-height:1.5}.sp-history{border-top:1px solid #e3deeb;padding:10px 0;font-size:12px}.sp-auto-card{border:1px solid var(--sp-border);border-radius:10px;padding:16px;background:var(--branco,#fff)}.sp-auto-card pre{font:inherit;white-space:pre-wrap;font-size:13px;max-height:150px;overflow:auto}.sp-pagination{display:flex;gap:10px;align-items:center;margin:12px 0}.sp-toast{position:fixed;bottom:20px;left:50%;transform:translateX(-50%);background:#302341;color:white;padding:12px 20px;border-radius:8px;z-index:10000;max-width:90vw}.sp-tabs .ativo{background:#e7def9;color:#4e2d91;border-color:#8764c4}.sp-section{margin:28px 0}.sp-table-wrap{overflow:auto;max-width:100%}.sp-table-wrap table{min-width:620px}.sp-dialog details{margin-top:18px}.sp a{color:#6140ab}
@media(max-width:760px){.app{grid-template-columns:minmax(0,1fr)}.sp h1{font-size:22px}.sp-form{grid-template-columns:1fr}.sp-wide{grid-column:auto}.sp-toolbar label{flex:1 1 130px}.sp-list{grid-template-columns:1fr}.sp-column{flex-basis:260px}.sp-dialog-body{padding:14px}.sp-dialog-head{padding:14px}.sp-stat{padding:10px}.sp-dialog{max-height:94dvh}.cab-acoes{flex-wrap:wrap}}
@media(prefers-reduced-motion:reduce){.sp-board{scroll-behavior:auto}}
.sp-board{height:clamp(380px,calc(100dvh - 330px),780px);min-height:380px;align-items:stretch}.sp-column{display:flex;flex-direction:column;min-height:0}.sp-cards{flex:1;min-height:0;overflow-y:auto;padding-right:3px;overscroll-behavior-y:contain}.sp-column>button[data-sp=more]{margin-top:8px;flex-shrink:0}.sp-filterbox{margin-top:14px;border:1px solid var(--sp-border);border-radius:8px;padding:10px 12px}.sp-filterbox summary{cursor:pointer;font-size:13px}.sp-filterbox[open] .sp-toolbar{margin-bottom:0}
@media(max-width:760px){.sp-board{height:65dvh;min-height:370px}.sp-stat{flex:1 1 100px}.sp-stat b{font-size:20px}.sp-toolbar{gap:7px}}
/* Multiple views of the same support cases. Main card action opens the conversation. */
.sp-page-heading{display:flex;align-items:flex-start;justify-content:space-between;gap:16px}.sp-page-heading .sp-muted{margin-bottom:0;max-width:760px}.sp-eyebrow{display:block;font-size:10px;font-weight:700;letter-spacing:.13em;color:#6c6380;margin-bottom:8px}.sp-page-heading>button{flex-shrink:0}.sp-queues{gap:7px;margin:14px 0 10px}.sp-queues button{border-radius:18px;font-size:12px;padding:6px 12px}.sp-queues .ativo{color:#503594;background:#eee7fa;border-color:#9b82c8}.sp-board-guide{margin-top:10px}.sp-board-guide>p{font-size:12px;color:var(--fraco,#625b70);margin:8px 0}.sp-board-guide .sp-toolbar{margin:8px 0;gap:8px}.sp-jump{flex-direction:row!important;align-items:center!important}.sp-jump select{max-width:235px;padding:7px;font-size:12px}.sp-board{position:relative;height:clamp(410px,calc(100dvh - 375px),800px)}.sp-column{flex-basis:294px;background:#f6f5f9;border-top:3px solid #aa98c8}.sp-column h2{font-size:13px;line-height:1.45;align-items:flex-start;gap:8px;margin-bottom:3px}.sp-column h2>span{background:#e9e5ef;padding:2px 7px;border-radius:6px;font-variant-numeric:tabular-nums;white-space:nowrap}.sp-column-description{min-height:30px;margin:0 0 10px;font-size:11px;line-height:1.4;color:#736a81}.sp-card{padding:0;overflow:hidden;border-left:3px solid #d4c9e6;background:#fff}.sp-card-p4{border-left-color:#c83d49}.sp-card-p3{border-left-color:#c6922c}.sp-card:focus-within{border-color:#7955b5;box-shadow:0 0 0 2px #eee5fa}.sp-card .sp-card-open{display:block;border:0;border-radius:0;background:transparent;color:inherit;text-align:left;width:100%;padding:12px 12px 8px;cursor:pointer;font:inherit;min-width:0}.sp-card-open:hover{background:#faf8fd}.sp-card-open:focus-visible{outline:3px solid #7052cf;outline-offset:-3px}.sp-card-open strong{font-size:14px;line-height:1.3;margin:7px 0 3px;overflow-wrap:anywhere}.sp-case-id{display:block;font-size:10px;color:#82778d}.sp-card-classification{display:block;font-size:11px;color:#695081;margin-top:7px;line-height:1.4}.sp-card-classification>span{display:block;color:#756b80}.sp-card-excerpt{display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden;line-height:1.5;margin:7px 0!important}.sp-next-action{display:block;background:#f6f4fa;padding:6px 8px;border-radius:5px;font-size:11px;line-height:1.4;overflow-wrap:anywhere;max-height:64px;overflow:hidden}.sp-next-action b{display:block;color:#665778;font-size:10px;margin-bottom:2px}.sp-card-owner,.sp-card-time,.sp-card-window{display:block;font-size:10px;line-height:1.5;margin-top:5px;overflow-wrap:anywhere}.sp-card-owner{font-weight:600;color:#554967}.sp-card-window{color:#817587}.sp-card-cta{display:block;font-size:11px;font-weight:700;color:#6140ab;margin-top:7px}.sp-card-footer{border-top:1px solid #efebf4;padding:5px 9px;display:flex;justify-content:flex-end}.sp-card-footer button{min-height:30px;font-size:11px;padding:4px 8px;background:#fff;border:1px solid #ded6e9}.sp-card .sp-tag{font-size:10px}.sp-list .sp-card{margin-bottom:0}.sp-column:has(.sp-card-p4){border-top-color:#bd4b57}.sp-column:has(.sp-card-p3):not(:has(.sp-card-p4)){border-top-color:#bc932f}
@media(max-width:760px){.sp-page-heading{gap:10px}.sp-page-heading h1{font-size:21px}.sp-page-heading .sp-muted{font-size:12px}.sp-tabs button{flex:1 1 auto;font-size:12px}.sp-queues{flex-wrap:nowrap;overflow-x:auto;padding-bottom:6px}.sp-queues button{flex:0 0 auto}.sp-column{flex-basis:min(294px,85vw)}.sp-board{height:65dvh}.sp-jump{flex:1 1 100%!important}.sp-jump select{flex:1;max-width:100%}.sp-board-guide .sp-toolbar button{font-size:11px}.sp-stat{font-size:11px}}
.sp-summary .sp-stat{display:flex;align-items:center;gap:10px;padding:9px 13px;font-size:12px;line-height:1.35;max-width:250px}.sp-summary .sp-stat b{font-size:22px;flex-shrink:0}.sp-page-heading h1{margin-bottom:4px}.sp-tabs{margin:12px 0}.sp-queues{margin:10px 0}.sp-column-description{min-height:20px}.sp-card-classification>span{font-weight:600}.sp-card-excerpt{font-size:11px!important}.sp-board-guide .sp-toolbar button{min-height:32px;font-size:11px}
@media(max-width:760px){.sp-page-heading .sp-muted,.sp-eyebrow,.sp-tabs>.sp-muted{display:none}.sp-page-heading h1{font-size:20px;margin:4px 0}.sp-tabs{margin:8px 0;gap:5px}.sp-tabs button{padding:7px 9px;font-size:11px}.sp-summary{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:6px}.sp-summary .sp-stat{display:block;max-width:none;padding:7px;font-size:10px;line-height:1.3}.sp-summary .sp-stat b{font-size:18px;margin-bottom:3px}.sp-board-guide>p{font-size:11px}.sp-queues{margin:8px 0}.sp-filterbox{margin-top:8px}}